Change of mind & returns
Can I return items?
Of course – We accept returns if the product is in the original condition, within 14 days of purchase - Please refer to our Returns Policy.
For change of mind we accept returns within 14 days of purchase.
Due to health & safety reasons the bedding items are not available for return once used, the item must be returned in its original condition, unused & unlaundered.
Please ensure the item is returned with all the original packaging and paperwork.
A store credit will be issued once we have received the goods back.
You will be responsible for all return shipping charges to facilitate a change of mind return. We highly recommend you return your parcel with tracking, as returns are your responsibility until they reach our warehouse.
Please note* no credits or returns on any SALE items
Please send all Returns to:
The Foxes Den -
1 Ivan Jamieson Place
Christchurch Airport 8053
For Damaged or faulty items. Please contact us via email
Please also refer to our.