FREE SHIPPING & RETURNS in New Zealand

Who's saying What.

We love hearing what our customers have to say so thought we would share some customer comments with you. 
If you would like to share your own comments please email us at: office@thefoxesden.co.nz

 

 Hi, My baking paper arrived very speedily and so beautifully wrapped, thank you. And thanks also for so kindly including the extra gift, it was a lovely surprise. What a wonderful shopping experience! I am so pleased to have found your fabulous online store and look forward to shopping again. Thanks again and kindest regards, Caroline

 

I have bought several items of French linen and... I have bought several items of French linen and also Bondi Wash products.

Lovely to receive the parcel and always a little extra gift. Excellent online storeVery happy with my pillowcases and Bondi Wash products., Also thank you for the gift of hand wash. I love those products.Kind regards Donna Beattie

 

Wow☺ this is a new kind of customer service, which is awesome by the way? yes loved the items I got, they are actually a gift for my mum which I haven't given to her yet but  I'm sure she will love. Thanks for the extra little hand spray I received as well (hope it wasn't sent by mistake) 
I'm so impressed by your customer service and follow up, even thou I only spend about $40, I have just spend thousands with freedom furniture and have had problem after problem with trying to get some customer service to help sort of what i was promised with deliveries and then getting damaged goods??.... but you have just restored my faith that there is people that care..... will definetly be back ?

 

 

Hey Marcella, The replacement vege brush is perfect and has already been put to work. We love Redecker products; it’s great to be able to source them easily.I really appreciate your quick response and no questions asked regards sending me a new one. Look forward to shopping again with The Foxes Den in the near future!Please feel free to use my comments. Kind regards Kathy

Hi -Thanks, the duvet is really awesome. I love your website too, it’s really beautiful XX

I was very happy with my purchase, it arrived so promptly, beautifully wrapped and I will definitely be referring you onto friends! Thanks Florence

 

Hi Marcella 
We love our  sheets they are the second pair we have from The Foxes Den.  
THE quality is excellent, and your service is just great thank you for your follow up,  wishing you well ,Elane Robert
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Hi, I am more than happy with my purchase last week so much so that I have another order on its way!  Everything was perfect right down to the understated but beautiful packaging and I really felt like I was opening a gift.
Thank you very much!
Warm regards
Charlotte

 

Dear Mrs Fox! We love, love, love the tumblers.  We already had 4, but with a busy social Christmas calendar realised that 6 people drinking wine from them was much more fun. I'm in love with everything in your store! Thanks heaps, Cheers, Emily

Hi - Just letting you know I was very impressed with your service and product. I loved the way it was all presented and wrapped and the lovely free gift you sent me. I have told all my family and friends about your website and what lovely service I got. I hope to shop with you again. Kind regards,Donna Howitt


Hi thanks for the follow up email about my order, yeh everything was all good the seeds came in so quickly was very  pleased and the product was cool as well regards ben 

 

Hi -Very happy with the purchase and happy to share with friends and family.I will return…Have a nice day, Garth

 

Got my Sheets today. Love the texture and the natural colour. Thanks for such prompt delivery.Cheers Beverly 


Hi Marcella
Thanks for your email. Yes we are loving the sheets and duvet cover. They are wonderful!
Might have to get myself some pyjamas!
Regards Julie
.
Thank you Marcella. :)  I have received it and it has been packaged so beautifully.  Thank you for the hand spray gift which is simply gorgeous....  I have recommended the foxes Den to my sister Sarah Montgomerie, I think she has put in a large order with you.  :)
 Very happy with my purchases.  Thank you again. Denys..

Hello,My parcel arrived today, which was lovely, thank you very much...but the little treat included in my parcel was even nicer.Thank you very much. Your little extras are very much appreciated.
Regards Christie.
Hi Marcella, Thanks for the lovely duvet, it came the next day I ordered it so yes very happy, Hayley
Hi Marcella,Thank you for your prompt service, lovely wrapping, discount card and the free gift you sent along with it. I'm very happy with my order and will definitely consider purchasing from you again.
Keep up the great work.
Kind regards, Joan
Thanks-Yes I am a happy customer!! Love your website by the way…Betsy

My order arrived today – thank you so much for my lovely gift. I am loving all the items I have purchased, looking forward to shopping at the Foxes Den in the near future. I will also let me friends know of the amazing items you have.Sylvia Borst

I just got your lovely follow up email and wanted to reply to say that I thought your service was outstanding. The parcel arrived quickly and was beautifully wrapped. I often order things online so really appreciated the hand written note - I have never ordered from a website and had a hand written note. And a 15% off voucher. I was most impressed and it made my day to get such a nicely done parcel. Thanks, Rachel


Good morning, thanks for the prompt delivery of my milk carton.  I have eyed this for a while and its even on my Food Crave pin board cover on Pinterest. The hand written note was a lovely touch.  My daughter spied the string and fox label and wanted it for herself! Michelle.

 

Am very happy with my concrete toilet brush, it looks lovely in my new bathroom and the cot duvet cover looks really nice in the stokke cot, my granddaughter will be over the moon, every thing is good quality and i will be shopping more with you! Thanks and regards, marijke aperloo

 

Hi, Just a quick email to tell you how fantastic my linen sheets are, they are beautiful & just gorgeous to sleep in. Thanks again & have a lovely week, Sharon :)
Hello,The sheets arrived yesterday and, yes, i am very happy with them. The linen is wonderfully soft and I know I will have them for years to come. All the best, Dael

 

Thanks so much, lovely order received beautifully!  Will visit your site and order again before long, With thanks, Keri Leith

 

Hi,YES! I'm sooo happy with the purchase!! Got my eye on the brass planter thing as well <Hope you are having a great week. Yup I've told my friends about your website :) Thank you again. Cheers Elisabeth

 

Hi Marcella - just to say we are loving our new duvet cover and pillow cases.  We will over time order another set.Thanks so much, Alison

 

Hi,Just wanted to follow up to let you know that I received my purchase of the Bondi Hand Wash.  This is the second time I have purchased this time from the Foxes Den and I am very happy with it.
Cheers,Jackie Foster

 

Love your store and wanted to compliment you on your good taste!
My favorite products are many but I love and adore using the knitted dishcloths which also double as beautiful face cloths. These in black are my ultimate indulgence.......
I hope you celebrated in style too. -

I received my pillowcases yesterday thank you. They are exactly what I wanted.

Best regards, Donna

 

Hello there, I received the order today, and yes, I am very happy with both the items and the service. I will recommend your store in future, and will be using your services again in future.Thank you! - Helena

Houzz